Recovery Care Coordinators

Who are Recovery Care Coordinators?

In the aftermath of a wound, illness, or injury, a Marine may require assistance with identifying resources available to support them through their recovery. The Recovery Care Coordinator (RCC) is one of the first non-medical points of contact the wounded, ill or injured (WII) Marine and their family will have with the support network that will ensure a smooth transition either back to full duty, or to the civilian community. Designated RCCs are available to WII Marines and their families—whether they are assigned to the Wounded Warrior Regiment or remain with their operational units.

How do Recovery Care Coordinators support Marines and families?

The goal of the RCC Program is to prevent unnecessary delays, reduce anxiety, and ensure the best possible outcome.  One way the RCC accomplishes this goal is to work with the Marine and family to develop a Comprehensive Recovery Plan (CRP).  Simply stated, the CRP is a Marine's roadmap.  It's a forward looking document that captures a Marine's and family's needs, translates those into concrete goals and then provides specific, actionable steps to meet those goals.  One of the hallmarks of the CRP is that a resource is provided for each of these steps so the Marine always knows who assists with each particular action.

How do Recovery Care Coordinators work with commanders?

Once a Marine is assigned, the RCC will contact the parent command to discuss the Marine's needs and support being offered.  The RCC will continue to work with the command throughout the Marine's care by:

• Providing fact sheets, education and information on benefits and entitlements, and information on the best resources to support the Marine and family.
• Keeping the command aware of scheduled Multi-Disciplinary Team meetings where the Marine's medical and non-medical recovery and transition plan is discussed.
• Coordinating with other Wounded Warrior Regiment elements to support the Marine's recovery.
• Educating and guiding both the Marine and command through the Integrated Disability Evaluation System.

When should I consider referring to a Recovery Care Coordinator for support?

The RCC program accepts Marines whether they are joined to the Wounded Warrior Regiment, located with their parent unit, resident in a military or civilian hospital, or joined to an I&I. The following may be reasons to refer for RCC support:

• Is not expected to return to duty within 180 days
• Has multiple and/or complex medical needs (i.e. TBI or severe PTSD)
• Lacks a stable family environment or has complex family needs (i.e. EFMP)
• Is financially strained
• Has been referred to the Integrated Disability Evaluation System and requires support through the process
• Is nearing end of active service and has no transition plan (i.e. employment, housing, etc.)

How do I complete a referral for Recovery Care Coordinator support?

1. Download the Guidance for Requesting a Recovery Care Coordinator fact sheet
2. Download the Wounded Warrior Regiment Recovery Care Coordinator Assignment Form
3. Due to the Personally Identifiable Information (PII) contained in the form, a password is necessary to complete and send the form. Please contact the RCC Program Management team at [email protected] to obtain the password. The password will be sent to you within 24 hours of your request.
4. Include all known medical conditions, non-medical needs and justification for the referral
5. E-mail the completed form to the WWR at [email protected]