The Call Center, dedicated to a fallen Marine who was severely injured in a roadside blast in Iraq in February 2005, is a 24/7 operation that receives calls for assistance and also conducts outreach calls to Marines and Marine veterans to determine if their needs are being met, offer assistance, and follow-on monitoring to ensure issue resolution.

WII Marines and their families may contact the Call Center for advice and/or support for many issues, including:

• Medical/Psychological Health Concerns
• Benefits and Entitlements
• Traumatic Servicemembers' Group Life Insurance
• Pay and Entitlements
• Social Security Disability Insurance
• Awards (Purple Heart)
• Veterans Administration
• GI Bill
• Employment/Education
• Traumatic Brain Injury
• Post Traumatic Stress Disorder
• Counseling on a variety of topics

In addition to the WWR Call Center, both Wounded Warrior Battalion East and West have call centers. These centers reach out to active duty WII Marines who remained with or returned to their parent commands. This proactive engagement enables the Regiment and Battalions to monitor their recovery and provide information on new programs and/or resources that would benefit the Marine and their family.