Sergeant Merlin German Wounded Warrior Call Center

The Sergeant Merlin German Wounded Warrior Call Center (WWCC) provides 24/7 assistance to active duty, reserve, and veteran wounded, ill, and injured (WII) Marines and their families. Call center staff conduct scheduled outreach calls to WII Marines and also receive calls from Marines and families/caregivers requesting support. Augmented by a small staff of psychological health professionals, the WWCC is able to provide assistance on a wide variety of issues, including:

The Marine Corps care model is unique in that its approach is to ensure recovering Marines return to their units as quickly as their medical conditions will allow. To support our active duty WII Marines that remain with or have returned to their parent command, each Wounded Warrior Battalion (WWBN) has a contact center. Contact center representatives monitor Marines’ recoveries within their area of responsibility (AOR) and provide information on programs and/or resources.

Headquarters Contact Center
Sergeant Merlin German Wounded Warrior Call Center
1-877-487-6299

In conjunction with the Wounded Warrior Regiment’s Public Affairs Office, the WWCC also utilizes emerging technologies to distribute information about relevant news and resources: